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Library Systems & Services LLC

Library Associate 2

Library Systems & Services LLC, Homestead, Florida, United States, 33032


The Homestead Cybrarium is seeking a full-time

Library Associate 2

position in Homestead, Florida. The Library Associate 2 is the Cybrarium's front line role and is responsible for the overall customer service focus of the Library. Under direction from management, Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections and functions of the Cybrarium. This position reports to the Circulation Supervisor.The Cybrarium is open seven days a week. Weekend and evening hours are required for this position.RESPONSIBILITIES :

An individual must be able to perform each essential duty and responsibility satisfactorily.Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials, and managing patron accountsAssists patrons with locating materials or basic information needs, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)Assists patrons with virtual reality (VR) services: booking reservations, aiding new users, providing technical support, and cleaning and maintaining equipmentChecks in and processes materials as necessaryAccepts and processes fines, fees, or other paymentsProvides information regarding programs, events, conference rooms, etc.Shelves library materials and pulls library materials to fill patron requestsInform patrons of rules of conduct as necessary, and enforce those rules when appropriate, and escalate patron conduct or safety issues to appropriate managementMay supervise library volunteers and interns in the absence of senior staffMay assist with library programming and outreach effortsOther duties as assignedRequirementsAn individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training, and/or work experience required.H.S. Diploma or GED requiredTwo years of public library experience preferredBasic knowledge of technology, library systems and databases, and STEM services preferredAbility to work a regular schedule that includes a combination of days, evenings, and weekendsExcellent customer service skillsKnowledge of Microsoft Office SuiteGood communication skills, both written and verbal. English/Spanish speaking is a plusPHYSICAL REQUIREMENTS:Must be able to move from place to place within the location; lift, push/pull, hold/carry items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.BenefitsPay rate: $12.00 per hourVacation and Sick LeavePaid HolidaysHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k)Life Insurance (Basic, Voluntary & AD&D)Short Term & Long Term DisabilityFamily LeaveTraining & DevelopmentWellness Resources