Who You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.Job Title: Salesforce – FSC, Solution Architect, Senior PrincipalWho You Are: You are the Salesforce subject matter expert, responsible for client delivery, proposals, new business pursuits, recruiting, asset development, complex solutioning, and knowledge management.Responsibilities:Expertise and experience with FSC including configuration of the FSC PlatformExpert level understanding of various components of the Salesforce product suite, such as Sales, Service, Community, Marketing, and App CloudsTranslate business requirements into well architected solutions that best leverage the Salesforce.com platformLead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end statesManage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementationManage technical scopes and client expectationsDemonstrate technical thought leadershipConduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being usedProvides oversight and governance of all sold and managed Salesforce.com projectsDrives business development with the proper information, tools, and subject matter expertise to sell engagements and provide detailed estimates within the offeringCoach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projectsInterview potential candidates Serve as a mentor/lead and people manger within the teamTravel Requirements: Willingness to travel up to 50% for the Global Salesforce TeamQualifications:10+ years of Consulting or Industry (Banking, Fins) experienceExperience and expertise with FSC, including configuration of the FSC PlatformMinimum 3 years of Salesforce platform experience (5+ years preferred)Proven ability to design and optimize business processes and integrate business processes across disparate systemsExpert understanding of multiple facets of the Salesforce.com product suite, such as Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App ExchangeConfiguration experience using the Salesforce.com point-and-click developer interfaceAwareness of programmatic solutions on the Salesforce platform including Apex and VisualForceUnderstanding of the Salesforce.com data loader for data migration activities in Salesforce.comStrong background in design and development of enterprise systems as part of a complete software product lifecycleFamiliarity with agile software delivery methodologies such as ScrumDeep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a mustKnowledge of integration architecture as well as third-party integration tools and ETL (Such as Mulesoft, Informatica, Jitterbit etc. ) with Salesforce.comExcellent client-facing written and oral communications skillsActive Salesforce certifications or ability to achieve relevant certifications upon hireWho You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.Job Title: Director, Financial Services Cloud, Global Salesforce Practice As a Director in our Global Salesforce Financial Services Cloud capability practice, you’ll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals. This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers. Responsibilities: Run/manage sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle. Leads sales pursuits and manages sales process end to end in partnership with local market leadership and global industry and capability leaders Proactively engages capability leadership; partners with local leaders, capability and industry leaders to help solution the engagement approach and scope for our clients Determines sales strategy inclusive of win themes in partnership with local market leadership Manage an overall team utilization target of 76% “Quarterbacks” development of proposal and statement of work Drives decision making on deal structure in partnership with solution leads Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates) Work closely with Slalom’s Recruiting Department to attract the best Salesforce talent in the market Defines pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress Actively drives pursuits to closure and manages contracting process in partnership with local market leadership This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement. The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on driving sales pursuits, providing pursuit leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with local market leadership for an account and/or set of accounts. Business development: Focuses on landing and expanding to increase our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts.Responsible for $15-20M+ annually within an industry vertical at an account or set of accounts as defined by Industry Lead Proactively thinks beyond the project and product SKUs to continue to expand our Financial Services Cloud engagements with our clients Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on an account to bring more to our customers in partnership with Salesforce Leverages relationships across the ecosystem to nurture leads, opportunities Client Engagement Management: Builds and cultivates relationships with senior clients (project sponsor, director level and above).Shares industry and product thought leadership (working with Industry and Capability leadership) Identifies opportunities for Slalom to continue to help our clients achieve business objectives Partners with in-market Accountable Executives to ensure customer success and satisfaction, using Slalom’s “Customer Love” survey criteria Delivery & Delivery Excellence: Exceptional client delivery; responsible for 60% individual utilization delivering industry specific solutions and offerings.Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program Provides oversight and project delivery governance best practices, and oversees project delivery quality Industry & Platform Expertise: 10+ years’ experience in the Financial Services industry 10+ years’ consulting experience 3+ years’ leading Financial Services Cloud programs Maintains awareness of industry best practices (working with Industry leaders) Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders) Qualifications: Minimum 3-5 years of account/delivery management experience Experience working with banking customers and experience in a large consulting environment 3-5 years’ experience selling and delivering within the Salesforce Financial Services ecosystem Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role Prior experience meeting and exceeding sales targets of a similar size Skilled at leading teams through complex technology solution sales Passionate about financial services, and technology Proven track record in selling through exceptional client delivery Experienced in building relationships with customers (director level and above) Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business Strong customer service and interpersonal skills Budget and project management experience Excellent verbal and written communication skills Able to travel up to 30% (post-COVID) About Us Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Senior Principal role is $159,000-$217,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.We will accept applications on an ongoing basis until a candidate is selected for the position.
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Financial Services Cloud Senior Principal, Global Salesforce