Sales/Marketing Support
Red River Commodities - Fargo, North Dakota, United States, 58102Work at Red River Commodities
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Overview
Introduction:
We are seeking a dedicated and detail-oriented Sales Support Specialist to join our dynamic team. In this essential role, you will be the backbone of our sales operations, providing comprehensive administrative support to our sales staff and customers. Your contributions will directly enhance our sales processes, customer satisfaction, and overall business growth. If you are passionate about driving sales success through seamless support and enjoy working in a fast-paced environment, we invite you to apply.
Job Responsibilities:
Order processing: Accurately enter, confirm, and manage all sales orders and purchase orders via ERP system, with lot numbers and bin codes for tracking; Daily coordination with customers, production, warehouse, vendors, and logistics regarding timely fulfillment of orders; daily inventory monitoring. EDI orders and advanced shipment notice submissions as well as shipment tracking, routing orders, and managing late ship reporting.Order Management: Daily coordination with sales and warehouse employees to accurately update order changesOrder Routings: Communication with logistics teams to coordinate shipping product from our vendorsAccounts Receivable Statement tracking and communication for Sales TeamReconciliation/disputes of credits and deductionsSupport Grain Procurement with shipping and sales forecastingInventory Tracking of outsourced items, customer drop-shipsLearning and understanding ERP system for daily tasksAssist with new item set up and maintain Master Item Spec SheetWork with customer specific systems for data entry and sales reportingCoordinate Trade Shows with Sales TeamAssist Sales Team with customer presentation and meeting preparationPurchase marketing materials, brochures, signs, etc.Customer samples and UPS shipmentsProvide weekly sales reportsCompetitive shop trackingOther duties as assigned
Job Requirements and Skills:
3-5 years of customer service or sales support experienceAbility to work independently on daily tasks and works well with team members in a fast-paced environmentHighly organized, attention to detail, creative and reliableTech savvy and quick learnerMicrosoft Office and Dynamics 365 experience preferred
Benefits:
Competitive payOn-demand pay available through TapcheckPaid time offPaid HolidaysMedical, dental & vision insuranceLife insuranceShort & long term disability insurance401k & company matchProfit SharingOngoing job skills and learning opportunities.Employee Assistance Program
Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization. Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Compensation details: 20-25 Hourly Wage
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