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Position/Title:

BTR Community Manager

Reports to:

Regional Manager

Start Date:

Immediately

Location:

Savannah, GA

The LMS team is made up of neighbors serving neighbors. We are here to transform housing to enrich the lives of all our neighbors by creating community and value. LMS values transparency, collaboration, innovation, and integrity, guiding our actions and decisions daily.

Great people are key to great success. We believe a career should be satisfying and rewarding. Joining our team means laying a foundation for a lasting career in real estate.

Responsibilities Include:

1. Schedule, supervise, and direct daily activities of all on-site staff, including service requests, make-ready priorities, and renovation or construction projects.
2. Manage staff schedules, control overtime, and conduct weekly staff meetings.
3. Ensure fiscal budget compliance, prepare budgets, and conduct annual property inspections.
4. Participate in owner operations/financial review conference calls and owner site visits as needed.
5. Inspect the property daily to ensure quality presentation of the community.
6. Maintain resident relationships by addressing complaints and service or lease issues.
7. Develop outreach marketing and communication plans for the property, including advertising and marketing strategies.
8. Show and lease apartments, handle inquiries, and conduct market surveys.
9. Implement resident retention programs.
10. Supervise operations, profitability, service quality, marketing, and resident relations to protect the owner’s investment.
11. Train, motivate, and empower staff to achieve their goals and those of the property.
12. Possess knowledge and experience in managing multifamily properties, especially with community renovations.
13. Understand industry designations (ARM, CAM), Fair Housing laws, and financial management, with strong communication skills.
14. Partner effectively with supervisors and support staff (HR, Accounting, IT).

Experience, Skills & Requirements:

1. High school diploma or GED required.
2. Two years of college or related business experience is a plus.
3. Experience as a Community Manager in property management with satisfactory evaluations and at least one year in the role.
4. Knowledge of Microsoft Word, Outlook, Excel, and Yardi Voyager preferred.
5. Ability to perform physical tasks, including walking the property, stairs, and lifting up to 60 lbs.
6. Effective communication with residents, staff, supervisors, and vendors.

About the Organization:

LMS is a vertically-integrated multifamily real estate firm with over 20 years of experience in the Southeast. We manage assets exceeding $1.5 billion and have over $150 million in ongoing projects.

Our mission is to Create Community and Create Value through innovation and integrity, providing investors with maximum value, transparency, and meaningful community impact.