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DataVox is seeking an AV Service Technicians to join office in Houston, Texas!

We are currently seeking an experienced Audio-Visual Service Technician to support our service team by providing technical support for complex Audio-Visual solutions for our customers. Become a part of a growing and dynamic company that offers the utmost in customer service and satisfaction.

Are you interested in learning more? First, let us tell you more about DataVox. DataVox has been serving the Texas Triangle area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to being the best technological partner and ensuring the highest level of expertise and quality service by employing people like you.

We want our company to be a place you will want to be – and stay. Employees at DataVox are offered the following:

• An amazing atmosphere to challenge yourself and grow your career!
• Comprehensive health, vision and dental insurance for you and your dependents
• Company paid life insurance and long-term disability insurance
• 401(k) and Roth retirement plan with company match
• Sponsored 529 College Savings Plan
• Employee Assistance Program
• Paid vacation and sick time
• Paid company holidays
• Annual Health and Wellness Fairs
• Virtual and in-person team & company events – Ice Cream Social, Employee Appreciation Day, Halloween contests, Thanksgiving potluck, Holiday parties, “Support our team” days, Texans, Astros, and Dinamo watch parties, and more!
• Mileage and phone reimbursement
• Opportunity to make decisions that positively impact the environment through sustainable business practices.
• New Employee Buddy/CHAMPION Program

What You’ll Do:

As a Service Technician you will be the lead in facilitating deployment of Audio-Visual solutions to local and regional corporate accounts. You should also be able to:

• Understand audio visual, display and videoconferencing equipment, applications, and functionality
• Understand control system products and applications (Crestron, Extron, AMX, etc.)
• Demonstrate experience completing maintenance and service of audiovisual systems, including:
• Equipment rack fabrications
• Termination and calibration of audio and video equipment
• Configuration of Crestron, Extron and AMX control systems, projectors, presentation devices etc.
• Ability to troubleshoot complex audio-video, switching and control systems problems. Including A/V peripherals
• Have a high level of computer competency.
• Able to prioritize tasks and quickly troubleshoot in a stressful environment.
• Able to articulate issues to customer’s IT/Network teams, and able to provide explanations to customer with varying technical levels
• Have the ability to have a cool manner while in a stressful environment.
• Be an expert in AV Cabling standards and the ability to make correct cable terminations.

Who You Are:

• 5 + years of commercial installation, commissioning or service experience is required.
• Possesses comprehensive knowledge of AV control systems and design
• Possesses basic understanding of networking fundamentals
• Installation experience with complex AV systems projects
• Requires working knowledge of commercial construction environments (power, conduit, core drills, etc.)
• Audio CAD/Vid CAD is a plus
• Preferred applicants should be able to discuss examples of completed projects and provide positive references
• Excellent communication and computer skills (Microsoft Word, Excel, Outlook)
• Crestron, Extron and AMX installation/troubleshooting experience
• Knowledge of Audio DSPs
• Valid Driver’s License
• Must pass background check and drug screen
• CTS certification is highly preferred
• Extron EAVA preferred
• At least Dante Level 1, Level 3 is preferred
• At least Biamp TesiraForte Certified, Biamp Tesira Server Certified preferred.

Physical Demands:

Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration.

The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.

DataVox, Inc. is an equal opportunity employer.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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