State of Maryland
DIGITAL COMMUNICATIONS SPECIALIST (ADMINISTRATIVE PROGRAM MANAGER...
State of Maryland - Baltimore, Maryland, United States, 21276
Work at State of Maryland
Overview
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Overview
Introduction
Are you a strategic Digital Communicator passionate about the future of Maryland’s communities? Do you thrive in a dynamic environment and excel at building relationships? Do you enjoy developing and managing websites that keep readers engaged and ready to explore more? If so, the Maryland Department of Planning invites you to learn more about our Digital Communications Manager position. In this role, you will play a pivotal part in shaping the Department's public image, fostering strong relationships with constituents, and ensuring clear communication of our mission and goals. Reporting to the Director of External Affairs, you will develop and implement outreach strategies, manage our digital presence—including websites—and serve as a key contact for media and stakeholders. This position is vital to our communications team, helping us promote the many facets of MDP.
GRADE
19 LOCATION OF POSITION
Maryland Department of Planning, 120 E. Baltimore Street, Baltimore, MD 21202 POSITION DUTIES
The Maryland Department of Planning (MDP) provides guidance, analysis, outreach, and support to ensure the preservation and protection of the state’s natural resources, built environment, and public assets to achieve economic, community, and environmental vitality. This is done in partnership with other state agencies, local jurisdictions, and non-governmental organizations. Within MDP, the External Affairs team manages all communication efforts, including digital presence and serving as the contact for press inquiries, PIAs, and interactions with external entities. The Digital Communications Manager is responsible for managing the Department's digital presence, including websites, social media, content creation, brand consistency, and performance analysis. The role involves coordinating outreach, internal and external communications, and constituent services by developing digital media content, practices, protocols, marketing programs, and outreach strategies. The position also acts as a secondary press contact, provides communication to external constituencies such as planning professionals and media, and manages outreach to the Department's constituents. Additionally, the Digital Communications Manager serves as the webmaster, ensuring content updates, maintenance, and oversight of content, functionality, and user experience to effectively convey the agency’s and administration’s mission and vision. MINIMUM QUALIFICATIONS
Education: Bachelor’s degree or higher. Experience: At least two years in communications and/or web management. DESIRED OR PREFERRED QUALIFICATIONS
Experience in website development and management, including Drupal. Familiarity with Adobe Creative Cloud (Premiere Pro, Illustrator, Photoshop), SharePoint 2019 and SharePoint Designer, HTML (Visual Studio Code), Hootsuite, Zoom, GovDelivery, Google Analytics 4, Google Looker Studio, production printing with Fiery Command Workstation, social media platforms, database management, hybrid/virtual meeting platforms, and content writing for websites and promotional materials. SELECTION PROCESS
Please ensure your application clearly demonstrates that you meet the qualifications. Submit all relevant information by the deadline; late submissions will not be considered. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible list for at least one year. EXAMINATION PROCESS
The evaluation may include a review of your education, training, and experience related to the position requirements. Provide complete and accurate information on your application, including all relevant experience and education. BENEFITS
State of Maryland benefits details to be provided. FURTHER INSTRUCTIONS
Online applications are preferred. If unable to apply online, submit paper applications and supplemental questionnaires to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. All materials must arrive by the closing date; postmarks are not accepted. For questions, contact Application.Help@maryland.gov or call 410-767-4850. Veterans, individuals with disabilities, and bilingual candidates are encouraged to apply. Maryland is an equal opportunity employer committed to diversity and inclusion.
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19 LOCATION OF POSITION
Maryland Department of Planning, 120 E. Baltimore Street, Baltimore, MD 21202 POSITION DUTIES
The Maryland Department of Planning (MDP) provides guidance, analysis, outreach, and support to ensure the preservation and protection of the state’s natural resources, built environment, and public assets to achieve economic, community, and environmental vitality. This is done in partnership with other state agencies, local jurisdictions, and non-governmental organizations. Within MDP, the External Affairs team manages all communication efforts, including digital presence and serving as the contact for press inquiries, PIAs, and interactions with external entities. The Digital Communications Manager is responsible for managing the Department's digital presence, including websites, social media, content creation, brand consistency, and performance analysis. The role involves coordinating outreach, internal and external communications, and constituent services by developing digital media content, practices, protocols, marketing programs, and outreach strategies. The position also acts as a secondary press contact, provides communication to external constituencies such as planning professionals and media, and manages outreach to the Department's constituents. Additionally, the Digital Communications Manager serves as the webmaster, ensuring content updates, maintenance, and oversight of content, functionality, and user experience to effectively convey the agency’s and administration’s mission and vision. MINIMUM QUALIFICATIONS
Education: Bachelor’s degree or higher. Experience: At least two years in communications and/or web management. DESIRED OR PREFERRED QUALIFICATIONS
Experience in website development and management, including Drupal. Familiarity with Adobe Creative Cloud (Premiere Pro, Illustrator, Photoshop), SharePoint 2019 and SharePoint Designer, HTML (Visual Studio Code), Hootsuite, Zoom, GovDelivery, Google Analytics 4, Google Looker Studio, production printing with Fiery Command Workstation, social media platforms, database management, hybrid/virtual meeting platforms, and content writing for websites and promotional materials. SELECTION PROCESS
Please ensure your application clearly demonstrates that you meet the qualifications. Submit all relevant information by the deadline; late submissions will not be considered. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible list for at least one year. EXAMINATION PROCESS
The evaluation may include a review of your education, training, and experience related to the position requirements. Provide complete and accurate information on your application, including all relevant experience and education. BENEFITS
State of Maryland benefits details to be provided. FURTHER INSTRUCTIONS
Online applications are preferred. If unable to apply online, submit paper applications and supplemental questionnaires to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. All materials must arrive by the closing date; postmarks are not accepted. For questions, contact Application.Help@maryland.gov or call 410-767-4850. Veterans, individuals with disabilities, and bilingual candidates are encouraged to apply. Maryland is an equal opportunity employer committed to diversity and inclusion.
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