Crescens
Telecommunications Coordinator
Crescens, Richmond, Virginia, United States, 23214
Job Title :
Telecommunications CoordinatorLocation: Richmond, VADuration: 2+ months (Extendable up to 12 + Months)Type: Contract
Short Description:
*local candidates strongly preferred*ALL interviews conducted ONSITE, NO exceptions*FIRST 90 DAYS ONSITE, NO exceptions*engagement to be extended beyond 6/30/24, probably for 6-12+ months
Job Description:
The Client is seeking a motivated individual to fill the role of IT Telecommunications Coordinator.An ideal candidate would be an individual who places a high-priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results.The candidate will also have experience or be proficient in the following areas:Request, Order, and Inventory ManagementThe role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services.Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system.Provisioning and Customer ServiceExperience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support.Bill Analysis and ReviewReviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate.VOIP Admin SupportExperience administering a VOIP environment (provisioning devices, services, ordering, etc.)The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis.
Required Experience:
Procurement and Inventory ManagementCustomer Service and Support of Android/IOS Mobile DevicesData Analysis (i.e. - Financial billing and reconciliationVMWare Workspace One Mobile Device ManagementVendor relationship management (Telecommunication, Telecommunication, etc.)
Telecommunications CoordinatorLocation: Richmond, VADuration: 2+ months (Extendable up to 12 + Months)Type: Contract
Short Description:
*local candidates strongly preferred*ALL interviews conducted ONSITE, NO exceptions*FIRST 90 DAYS ONSITE, NO exceptions*engagement to be extended beyond 6/30/24, probably for 6-12+ months
Job Description:
The Client is seeking a motivated individual to fill the role of IT Telecommunications Coordinator.An ideal candidate would be an individual who places a high-priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results.The candidate will also have experience or be proficient in the following areas:Request, Order, and Inventory ManagementThe role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services.Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system.Provisioning and Customer ServiceExperience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support.Bill Analysis and ReviewReviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate.VOIP Admin SupportExperience administering a VOIP environment (provisioning devices, services, ordering, etc.)The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis.
Required Experience:
Procurement and Inventory ManagementCustomer Service and Support of Android/IOS Mobile DevicesData Analysis (i.e. - Financial billing and reconciliationVMWare Workspace One Mobile Device ManagementVendor relationship management (Telecommunication, Telecommunication, etc.)