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Posts Tagged ‘social media lessons’

10 Lessons Social Media Can Learn From Traditional Customer Service [INFOGRAPHIC]

10 Lessons Social Media Can Learn From Traditional Customer Service [INFOGRAPHIC]

Social media has revolutionised many industries, with the business of customer service perhaps benefiting the most from these consumer-facing, highly-engaged platforms.

That’s assuming, of course, that you’re doing customer service well. Just because your business is active on social media doesn’t automatically mean you’re delivering first class support, and brands would do well to remember the tried and tested customer service methods of yesterday.

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Mediabistro Course

Blogging

BloggingWork with a content strategist to discuss your brand, creative content, or business through blogging! Starting January 15, McLean Robins will teach you how to design, promote, and maintain a blog, develop an audience, integrate social media platforms, and build connections with your community with link sharing. Register now!

5 Simple Social Media Lessons (That You Learned In School) [INFOGRAPHIC]

Social media? What’s that all about?

Well, when you really think about, it isn’t half as complicated as many of us (ahem) like to make out. In fact, here’s the big reveal: you already know how to do it.

Essentially, it’s all about applying the basics. The everyday things you learned way, way back that helped get you ahead in your “real” life. You know, the things you learned back in school.

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