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American Apparel Mistakes Challenger Explosion for Fireworks

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The home of “smediums” and tasteless advertising should just reconsider talking to the public

While you were stumbling between the cooler full of adult beverages and your lawn chair, something pretty awful and all-the-more stupid happened — American Apparel posted a picture of the Space Shuttle Challenger exploding.

WHY?! It was placed (and long since deleted) on the corporate Tumblr account accompanied by the hashtags #smoke and #clouds because July 4 pictures are a thing. More about that decision after the jump…

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The Ticker: World Cup Tweeters; Daily Candy vs. Comcast; Silicon Valley Gets Silly; And More

More Proof Congress Knows Its Image Problem: Fire Staffers; Hire Flacks

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Election after election, we see the same thing: People hate Congress. People protest the system. People complain about the election. And then they do one of two things: 1.) Don’t vote or 2.) Vote for the same fools who are already there.

Why? There is no other explanation — voters are stupid. However, it seems that Congress may be getting smarter than the oafs who put them there. Based on a report from D.C. blog, InTheCapital, we learn that Capitol Hill has “cut down on staffers but increased their PR firms.”

Think they’re onto something? You know? Like, finally?

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T-Mobile’s Reputation Could Take a Big Hit From FTC Allegations About Fake Fees

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T-Mobile has fashioned an entire marketing campaign around the benefits to customers for making the switch to their services, promising to pay up to $650 for any fees incurred for coming over to their side. So it’s especially damaging that the Federal Trade Commission is charging the mobile service provider with duping customers into paying fees they shouldn’t have been on the hook for.

In its complaint, the FTC says T-Mobile has made “hundreds of millions” of dollars charging customers for the ability to send “premium” text messages that they didn’t ask for. T-Mobile allegedly pocketed 35 to 40 percent of the $9.99 per month typically charged. This practice is called “cramming” and, back in November, according to CNET, carriers agreed to ban the practice. Moreover, T-Mobile has said that it will help customers recoup fees from third-party providers who charge for these services.

T-Mobile CEO John Legere has vehemently denied the charges in two different posts on the T-Mobile site, which have both been repeatedly tweeted out to his followers.

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Q&A: What’s the Best Way to Respond to Bad Reviews?

These chefs might seem to be reading their negative Yelp reviews for the first time, but anyone adept in the reputation management field knows how to gauge sentiments online.

We all know that such reviews have great influence, even though many are written by amateurs who may have had a few too many before deciding to bring down a business’s rating over one proverbial fly in the soup.

So what’s the best way to respond to these negative reviews? We spoke to Karan Chaudhry–CEO of “leading provider of instant feedback solutions for restaurants and retailers” DropThought–to learn more.

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Spin the Agencies of Record

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Another Word the Media Should Really Learn to Use Properly

breaking newsFor what seems like this entire year, the phrase “Breaking News” has been questioned. You may remember a certain Malaysian airline flight that disappeared without a trace. Every story that came out was “breaking news.”

A rumor was heard: breaking news. A psychic had a dream: breaking news. A news crew may have a lead: breaking news. It was the news station who cried wolf all day long. We even had a great story about MSNBC’s Chuck Todd and his blatant disregard for the inherent meaning of the phrase.

Let’s now add to that lexicon of misnomers: Exclusive. Shall we? And TMZ, we’re looking at you.

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Grammer on Grammar: Frasier Corrects Twitter’s Atrocious Language

The doctor is in: actor Kelsey Grammer announced his arrival in the Twitterverse with the below message on June 30.

Since then, he’s been keeping his promise of enlightening Twitter users about the finer points (or, in some cases, the basics) of proper grammar by correcting poorly-crafted tweets.

We imagine this is just what Doctor Frasier Crane would have done, had Twitter existed in 1999. His (imagined) response in GIF form after the jump.

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Step Aside Family Vacations on Facebook; Move In Breaking News?!

zuckerberg funnyFor years, Facebook has been the storehouse for the personal ego. No merit of anything other than where the beautiful people spend vacation, perfect marriages of Barbie and Ken, and stupid pet tricks.

That may also be why people are just getting tired of Facebook. Until now.

According to an interesting infographic from UGM news site, Newswhip, it seems that people are sharing this thing called “the news” on Facebook more than ever. I know, right?!

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The Ticker: Content Pays Its Way; NYC Tech Heats Up; Denny’s Twitter Q&A; And More

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