In case you hadn’t heard, American Airlines faces a number of significant PR challenges. We would review the bankruptcy, the mass layoffs, the employee strikes and the customer service nightmares, but you’ve heard all that before–we’ll just say there are several reasons that American repeatedly finds itself among America’s “most hated” brands. And while the company reported a very small profit in the fourth quarter of 2012 thanks to the tax benefits of declaring bankruptcy, a rehabilitation is clearly in order.
So what can American do to redeem itself in the eyes of its public? How about a new logo?
Check out the official corporate video unveiling the “much-anticipated” redesign (and try not to gag on all the drama).
There are a few more bells and whistles involved, of course.