Today in CEOs Behaving Badly: We understand why AOL chief Tim Armstrong was a little upset at the unfortunate struggles of Patch, his well-meaning $300 million experiment in hyper-local news content. He promised AOL that the venture would turn a profit by year’s end, and in order to bring this about he seemingly had no choice but to fire hundreds of the writers, editors, and managers at more than 400 individual Patch sites around the country.
But this hardly excuses the commission of a cardinal PR sin: letting his temper get away with him during a 1,000-strong conference call and firing an employee for taking a photo during his speech. It was mild as outbursts go, but it was recorded for the ages and distributed to every media outlet around.
This wasn’t just any employee, by the way; it was Patch’s creative director Abel Lenz. The fact that such a Trump-worthy incident was terrible PR should be obvious to all, but we’ll go into a bit more detail: