BuzzFeed commissioned JWT to conduct an analysis of how Americans feel about ads that are “LGBT-inclusive.” Although they’re talking about advertising, there’s a lot that PRs can also learn from the study, which reveals some very positive attitudes about the increased diversity we’re seeing. That is awesome, BTW.
Lately, we’ve seen a number of ads that feature LGBT families and couples; from Banana Republic to Honey Maid and Coca-Cola, there’s been a significant increase in LGBT presence in marketing of late. And, according to the findings, that paints an accurate picture of life today. Eight out of 10 consumers surveyed (there were 500 total) said “showing gay or lesbian people in ads simply reflects the reality of our society today.” Another 60 percent said brands that show same-sex couples are “being appropriately inclusive” with their marketing.
“These findings suggest that when diversity and acceptance are authentic and on-strategy for the brand, LGBT-inclusive ads will be met with a high degree of acceptance and benefit the advertiser,” said Mark Truss, director of brand intelligence at JWT.
Some of the ads that have run featuring LGBT couples and families — and even those, like the Cheerios commercial, which feature more racial diversity — have received harsh criticism. And, rightfully so, people have defended the ads, the companies that stood by the campaigns, and the real people in them.
But it’s also worth noting here that brands are following society’s lead rather than the other way around.