Bloomberg has published a pair of independent reports that reviewed the company’s practices in light of the snooping scandal that rocked the company earlier this year. The reports, from former IBM CEO Samuel Palmisano and former New York Times ombudsman Clark Hoyt, looked at practices and compliance for terminal data and the relationship between the news and terminal divisions, respectively.
Bloomberg has also promised to institute changes as a result of the reports.
For starters, there will be an independent senior editor who will not report into the newsroom, and will handle complaints about news coverage–effectively creating an ombudsman role. There will also be a newsroom standards editor who will make sure all news “consistently adheres to The Bloomberg Way’s high standards for accuracy, rigor in reporting, balance and tone.”
On a more basic level, Bloomberg will create task forces charged with monitoring privacy, compliance and ethical guidelines. It will also ensure that journalists in the news division do not have access to the restricted data about Terminal clients, and will launch new training programs for staff.
More information on the changes from Bloomberg here.