Diane Faulkner

www.LinkedIn.com/in/DianeFaulkner www.Twitter.com/Diane_Faulkner Jacksonville, FL 32256 USA
Website: http://www.dianefaulkner.com
Contact

Professional Experience

An award-winning writer and editor, I have nearly twenty years' experience writing on topics from business, employment law, finance, education and health, to travel, spirits--ethereal and liquid--coffee, and writing itself. I have written and edited more than a thousand articles for leading trade publications such as CUES' Management Magazine, The Federal Credit Union, The Conference Board Review, The Business Journal, CoffeeNetwork, GuideWell Health, Consumer Health Digest, and many others. I have also contributed to Forbes. An experienced developmental editor (e.g. Wiley/LearningMate, Jones & Bartlett) and proofreader (e.g. Lodging Magazine, ASJA The Monthly Magazine), I have more than a decade of experience whipping words into published prose for news outlets, custom publishers, websites, and top magazines. I also teach writing at CoffeehouseforWriters.com and am a popular presenter at writing conferences across the country. Need someone quick and accurate? Contact me today!

Expertise

Copy Editor
13 Years
Editor
16 Years
Writer
19 Years

Specialty

Business (general)
31 Years
Food
2 Years
Other, Specify
24 Years

Industries


Broadcasting - News - Radio (Local)
12 Years
Professional Journal
19 Years
Book Publishing Consumer
9 Years

Total Media Industry Experience

24 Years

Media Client List (# assignments last 2 yrs)

Wiley Publications/LearningMate (1-2), St. Augustine Catholic Magazine (1-2), Forbes (1-2), ADP Spark (10+), People\\\'s Publishing (1-2), Stone Magazine (1-2), Credit Union Management Magazine (10+), WJCT (10+), WJCT FM - (writing commercials) (10+), WJCT FM - Radio Reading Service (10+), The Federal Credit Union Magazine (10+), WGWY AM (10+), CoffeeNetwork (10+), Jones & Bartlett Publishing (3-5), Lake City Family Magazine (1-2), Lodging Magazine (MacNeill Media Group) (1-2), CommodityNetwork (10+), WCER FM (10+), The Business Journal of NE FL & Grtr JAX (6-10), Charleston Regional Business Journal (6-10), Fix Publishing (3-5), Human Resource Magazine (1-2), \\\"Monk\\\" (religion expert for author, Lee Goldberg) (1-2), Across the Board - The Conference Board Magzine (1-2), Consumer Health Digest (1-2)

Corporate Client List (# assignments last 2 yrs)

Coastline Federal Credit Union (10+), BlueCross and BlueShield of Florida (10+), GuideWell, Inc. (10+), INTL FCStone, Inc. (10+), Perspective Photografie, LLC (10+), Reynolds, Smith and Hills, Inc. (10+), Skil Corporation (now, Bosch Electric) (10+), State of Florida, Department of Labor (10+), Bulls-eye Financial, Inc. (1-2), Stop at Nothing, Inc. (3-5), Coastline Federal Credit Union (3-5), Magdalein & Stratton, Inc. (now, Stratton) (1-2), Hencorp, LLC (10+)

Other Work History

RADIO: WGWY-Charlotte, MI Music/News/Prod WJCT (NPR)-Jacksonville, FL News/Host FACT CKING: non-fiction, Jones & Bartlett (Mildred Kaufman) EDITING: Walking w/Gregory (Mick Avery, new age/metaphys) Informed Consent (Rene Fix, mystery/suspns)...copy/content edit & fact-chk Kaufman/J&B Oak Knoll Inn, Truchard Vineyards (Anne Goldbauer) COVER DESIGN: Kaufman/J&B CORPORATE: Lead Internet Content Production & Copyright Editor: Guidewell, LLC, venture of BlueCross and BlueShield of Florida VP-HR: Coastline Fed CU Dir-HR: RS&H (arch/eng/des/const/aeronaut) Project Mgr: CDI Pwr Sys. Grp, Inc. (elec/nu/chem/petrochem, design/bld/const) State of FL-Dpt of Labor Dir-Exec Group, Inc (outplcmt counsel) Skil Power Tools STATE OF MI & FL: Telecomm Acctg Finance-MI Muni Bond Auth Research Psy-MSU/Nippondenso-Japan Labor & Unemployment Lansing Psy'l Assoc-Front office/Psy'l Test'g/counseling

Technical Skills

Video/Photo/Audio Editing Adobe Creative Suite (InDesign/Photoshop, etc.) CS2/CS3, Nero 7 & 8 Ultra, PC Friendly DVD, DVD XCopy Platinum/321 Studios, Mac Aperture, Logic Studio/Express, Shake, Final Cut Studio/Express, iWork/Life, Adobe Lightroom, Adobe Bridge Audacity Audio Editing

Unions

Freelancers' Union National Writers Union

Computer Skills

Operating System: Windows XP Office Pro, Mac OS X 10.5.4, SharePoint HTML/XHTML, Flash, Java Access, Excel, FrontPage, InfoPath, Outlook, PowerPoint, Publisher, Visio, Word Adobe Acrobat Professional, InDesign CS2 Business Plan Writer Deluxe Dramatica Pro iMac Audacity

Equipment

Editing programs: CoolEdit, Nero 7 & 8 Ultra, Audacity Digital recorders: Olympus & Sony Tape recorder: Sony, ARCHOS Key Video Recorder: Sony Transcriber: Panasonic Scanner/Printers: HP, Canon Computers: PC & Laptop (includes audio recording), MacBook Pro Auto: Saturn SL2 Fax: Web & land faxes Digital Camera: Cannon ~ Audio: Audacity

References

An Goldbauer, WJCT Board Member Robin Johnston, EiC, The Federal Credit Union Kelly Love-Johnson, Ed, Charleston Regional Business Journal Boaz Dvir, EiC, The Business Journal Vadim Liberman, Ed., Across the Board Theresa Sweeney, Ed., Credit Union Management Magazine Pervalia Gaines, RRS Director, WJCT 89.9 FM (NPR Affiliate) Cynthia Persico, Prez, Corporate Care Works Paul Numbers, Prez/CEO State Employees Credit Union-FL Jennifer Nelson, Freelance Journalist/Editor Eileen Schaps-Stein, Editor-in-Chief, Vice President, CoffeeNetwork/CommodityNetwork Anissa Nierenberger, Author "Drug List" series, Founder/President Dictionary Jumpstart Donna Johnson, CEO/President, Coastline Federal Credit Union

Awards

2015 Jacksonville Awards Program, Best in Jacksonville--Proofreading 2014 Jacksonville Awards Program, Best in Jacksonville--Proofreading 2013 Honorable Mention, American Writers Review, Poetry, "Bleeding Heart" 1999 Favorite Speaker, University of Florida, College of Engineering (Master level graduates)

Associations

American Copy Editors' Society American Society of Journalists and Authors Editorial Freelancers' Association Mystery Writers of America Society for Technical Communication American Academy of Experts in Traumatic Stress International Critical Incident Stress Foundation Society of Human Resource Management

Work Samples

Insurance

(The Business Journal 8/2/2002)
This piece explores a study on who is responsible for insurance claim payments' timeliness. Doctors? Insurance companies?
(The Business Journal 8/2/2002)
This piece explains how the Mental Health Parity Act affects insurance costs.
(The Business Journal 8/2/2002)
This piece explores how the HMO experiment has failed to decrease overall health insurance costs.

Resume - Clip List

(5/1/2016)
Selected list of published and pending work, including ghostwriting and editing gigs.

Art - Book Cover Design

(Jones & Bartlett Publishers 6/1/2006)
Contracted to design cover art for public health book. Also contracted to copyedit manuscript, permissions edit, and liais with author.

Finance - Coffee/Commodity Network

(Coffee Network/INTL FCStone-Commodity Network 3/28/2012)
Proprietary online trade journal: Report on Cosi, Inc.'s 2011 fourth-quarter and full-year fiscal earnings.
(Coffee Network/INTL FCStone-Commodity Network 3/30/2012)
Proprietary online trade journal: Coverage of Central Kenya coffee farmers' progress in stopping government sanctioned small-holder coffee farm, coffee plantation and estate land confiscation by developers.
(Coffee Network/INTL FCStone-Commodity Network 4/4/2012)
Proprietary online trade journal: Feature about unique coffee-making technique created by Nespresso (Nestle) and National Federation of Colombian Coffee Growers/Fedecafe. Coverage on new Nespresso limited edition coffee.
(Coffee Network/INTL FCStone-Commodity Network 3/28/2012)
Proprietary online trade journal: Coverage of Strauss Coffee's 2011 earnings results.

Business - Labor Law

(Examiner.com 7/7/2009)
This piece not only explains compensatory time, it also details who is entitled to use it and the consequences of using it wrongfully.
(Credit Union Executive Society/Credit Union Management Magazine 9/1/2003)
This piece explores the historical value of the Fair Labor Standards Act of 1938, the value of the 1973 updates, and the ramifications of the upcoming revision of the entire Act.
(Credit Union Executive Society/Credit Union Management Magazine 8/26/2003)
This piece explains the table (shown) of Federal tests that are supposed to be used to determine how job positions are classified - exempt, non-exempt. The table shown shows both current tests and the potential tests after proposed changes to the Fair Labor Standards Act are enacted.
(The Business Journal 9/7/2001)
This piece explains the H1-B Visa, its use in employment, and the current trend shown in Northeast Florida.
(The Business Journal 8/2/2002)
This piece explains the effect the Mental Health Parity Act has on American business.
(Women Business Onwers/Insight 6/1/2001)
This piece explains how to put the Drug-free Workplace Act into action during the hiring process.
(National Association of Federal Credit Unions/The Federal Credit Union 9/1/2003)
This piece explains the Fair Labor Standards Act and details how the upcoming revision of the law will affect business' bottom line and staff pay.

Business - HR

(Examiner.com 7/20/2009)
This piece describes the unemployment compensation process and also gives a bit of history on unemployment insurance.
(Charleston Regional Business Journal 9/1/2001)
This piece describes the dynamics of change in an organization, what to look for, how to handle the various groups and their responses to change.
(Credit Union Executive Society/Credit Union Management Magazine 11/1/2002)
The editors of CU Management requested I write a history of the practice of human resources for their 25th anniversary edition that includes the present state of HR and also my take on where human resources will be in the future.
(Credit Union Executive Society/Credit Union Management Magazine 1/1/2002)
This piece describes the efficacy of outlandish employee bonding programs, their worth and cost-effectiveness.
(Credit Union Executive Society/Credit Union Management Magazine 11/8/2002)
This piece explains when and how a human resource department should come into being and then when it is best to grow or shrink the department.
(The Business Journal 2/15/2002)
This piece explores the most efficacious use of temporary workers' talents, how to quickly orient temporary staff, and how to support them during their tenure.
(National Association of Federal Credit Unions/The Federal Credit Union 9/1/2001)
This piece explores and explains the process of change in an organization as well as the most efficacious methods to deal with different groups' reaction to change.
(The Conference Board 1/1/2002)
This piece describes the Title VII (discrimination) ramifications for using regional speech accents as a basis for hiring.
(Credit Union Executive Society/Credit Union Management Magazine 12/1/1999)
This piece describes the most effective process to create a CFO-friendly budget.
(Credit Union Executive Society/Credit Union Management Magazine 3/1/2003)
This piece takes the reader through the steps nece3ssary to legally support a termination.
(Charleston Regional Business Journal 9/1/2001)
This piece addresses corporate culture change, what a company should know, look for, and how to act through the process.
(Credit Union Executive Society/Credit Union Management Magazine 6/1/2001)
This piece covers how to handle major attitude problems in the workplace.
(Credit Union Executive Society/Credit Union Management Magazine 4/1/1998)
This piece describes the steps I took as vice-president of human resources to change the culture in my credit union. Timeline, what-to-do-when, statistics, results.
(Skyword/Forbes 11/10/2015)
This piece is about using talent analytics (big data) to recruit and retain top talent.
(Credit Union Executive Society/Credit Union Management Magazine 3/1/2003)
This piece takes the reader through the most efficacious way to build staff records to support any action, especially termination.
(National Association of Federal Credit Unions/The Federal Credit Union 9/1/2003)
This piece gives a brief history of the Fair Labor Standards Act and explains how the upcoming revision of the law will affect business' bottom line and staff pay.
(Women Business Onwers/Insight 6/1/2001)
This piece explains how to comply with the Drug-free Workplace Act in the recruitment process.
(Examiner.com 7/7/2009)
This piece describes what constitutes an independent contractor, how employers accidentally misuse the status, and the consequences of misuse.
(Examiner.com 7/16/2009)
This piece describes in detail the difference between an independent contractor and a contract employee.

Resume

(5/1/2016)
Work samples and history.
(Diane Faulkner 7/30/2015)
Resume

Education

(The Business Journal 3/22/2002)
This piece uncovers educators' need for development and shows how school systems are, at this time, unable to provide internal and external development opportunities.
(The Business Journal 3/25/2002)
This piece uncovers what the education community is doing to revive an honored vocation, recruit outside traditional resources, and shift recruiting methods to raise education quality and provide measurable results to taxpayers.

Health & Medical

(The Business Journal 8/2/2002)
This piece reveals the financial impact of the Mental Health Parity Act on American business.
(The Business Journal 8/5/2002)
This piece explores a Medical Group Management Association study on the timeliness of claim payments. Who is to blame for the time it takes a claim to be paid? Insurers or doctors' offices?
(Consumer Health Digest 6/10/2015)
This piece is about painful sex in menopause. (Editor chose the title...).
(The Business Journal 8/2/2002)
This piece reveals how the HMO experiment failed to control cost of medical care.

Newsletters

(Bryan & Associates/Bryan's Notes 10/1/1998)
This piece details how to effectively and painlessly create or change corporate culture.
(Women Business Onwers/Insight 6/1/2001)
This piece explains how the Drug-free Workplace Act is used during the recruitment process.
(Reynolds, Smith and Hills, Inc./Designlines 8/1/2008)
This piece describes a brief history of human resources and explains how a human resource department works in an organization.

Profiles

(The Business Journal 4/12/2002)
This piece describes how a disaster plan helped Patsy Underwood's small business, Atlantic Laser, rebuild after a fire razed her company's building.
(The Business Journal 5/20/2002)
This piece explains how to take a successful business from stasis to new heights of success. Karen Marlowe Green's successful small business, Women's Digest, is spotlighted.
(The Business Journal 5/31/2002)
This piece profiles celebrity chef Matthew Medure. The piece gives a brief history and spotlights his restaurant, Medure's, and announces the opening of his new restaurant, Matthew's.

Work History

(List of Clients/Publications 5/1/2016)
An Excel document that lists all clients, publications, broadcasting, and other work done as a freelancer.

Business - IT & Technical

(Skyword/ADP 10/30/2015)
This piece is about how to use big data to recruit and retain top talent.
(Credit Union Executive Society/Credit Union Management Magazine 12/1/2002)
This piece delves into different technical solutions to providing service and what these mean to the future of human resources.
(National Association of Federal Credit Unions/The Federal Credit Union 7/1/2002)
This piece shows how technology positively affects after-hours service in a small organization.

Ad copy samples

(WJCT-RRS, NPR Affiliate, Jacksonvile, FL 8/1/2007)
I was asked to rewrite 18 ads...the afternoon before they were to air. The ads were for WJCT's Radio Reading Service department, a National Public Radio affiliate.

Travel - Food & Wine, Beer & Spirits

(The Business Journal 5/31/2002)
This piece focuses on Matthew Medure, a SE regional celebrity chef, who left The Ritz organization to start up Medure's in the arts district of old Jacksonville, his history in the food business, 'secrets' of his success, and introduce his newest restaurant, Matthew's, in new money area, Ponte Vedra Beach. The piece appeared in the "Strategies" department, which another writer, Laura Link, and I created and edited.

Reprint Contracts

(People's Publishing Group/Measuring Up to Academic Standards in English Language 9/13/2003)
Contract for reprint rights to a piece that first appeared in Across the Board - The Conference Board Magazine.