Want to become a more empathetic listener and show that you get it? According to a recent post on Harvard Business Review, there are three critical components to understanding someone else’s point of view.
1. Situational awareness: Show that you get “it.” For starters, the post reveals you can understand your counterpart by showing you simply comprehend what they’re going through. This includes body language like nodding your head and saying simple things like, “I completely understand.” At that point, your colleague will see that you’ve “grasped their reality” and they’ll feel like you’re both on the same page. Read more